Vega SMB

Privacy policy

Privacy policy for www.vegasmb.no

At VEGA SMB AS we are committed to protecting and respecting your privacy. We are working hard to follow the privacy policy that is applicable at all times. At the same time, parts of the regulations are open to interpretations and "best ways" to comply with the regulations are not clear yet by July 2018. Changes to this page may come.

 

When do we collect information about you?

Most of our data about you is data you provide us when you use our site, for example, when you contact us about products, services and technology by e-mail, chat, contact form or phone.

 

What kind of information is gathered?

The personal information we collect is the data you provide when you contact us by e-mail, chat, contact form or phone. It may include name, email address, phone number. If you provide other information to us when communicating with us, these can also be saved.

 

How is your information used?

We use the information to establish and maintain a business relationship with you as a customer:

  • If you are an existing customer, then we use the information to provide you with support or offer you other relevant products and services
  • If you are a potential customer, we use information to communicate with you about our products and services
  • If you contact us concerning other cases, we use the information to answer your request and provide you with relevant information

 

Storage of information

We are legally required to store certain types of information in order to fulfil our statutory obligations (eg in relation to accounting). We will keep your personal information in our systems as long as it is necessary for that activity, or as long as it is stated in a relevant contract you have with us.

 

Who has access to your information?

There are employees in VEGA SMB AS who have access to the information. When you submit the contact form from a company page, information filled in the form will be sent by e-mail to VEGA SMB AS. We do not sell or rent your information to third parties.

 

How to access and update your information

The accuracy of your information is important to us. If you have registered as a customer, you can log in https://www.vegasmb.no/index.cfm?id=328197.  Here can you edit your information and data. If you would like additional information about any other data we have stored about you, please email us at adm@vegasmb.no or send us mail to our post address. Alternatively, call us. You are entitled to request a copy of the information VEGA SMB AS has stored about you.

 

Security rules to protect your information

When giving us personal information, we take steps to ensure that it is processed safely. Our site is protected with SSL certificate. When we receive your information, we do our utmost to protect the information in our systems.

  

Data Controller and Data Processor

VEGA SMB AS is responsible for the processing of personal data processed in connection with the use of our website. That VEGA SMB AS is data controller means that VEGA SMB AS has responsibility and is responsible to follow the General Data Protection Regulation.

A company that processes data on behalf of VEGA SMB AS, is called a data processor. We are working these days to get data processor agreements in place. These will regulate how the data processor can process data which data processor has access to. In general, such an agreement governs that the data processor may only process the personal information on VEGA SMB AS's behalf and for clearly defined purposes.

 

Third-party tools

VEGA SMB AS uses the following third-party tools on our site:

  • Itools - publishing system that runs the site
  • Google Analytics - site measurement, here we have turned on the anonymization feature
  • Google Tag Manager - manage tracking codes
  • LiveChat - chat plugin used to sending messages

 

In some cases, we may send your information to our third-party tools, but only to complete tasks and provide services to you on our behalf - and we only send the information that is required.

 

Use of "cookies"

Like many other websites, VEGA SMB AS also uses website cookies. A cookie is a small text file stored on your device by sites you visit.

They collect data about your surfing habits, but do not identify you as an individual. This helps us improve our site and show relevant marketing. If you do not want to accept our use of cookies, you can remove cookies that are stored on your PC, via your browser. This may mean that the services on our website do not work optimally. We have created a separate page with additional information about cookies. This page also contains an updated list of cookies used on teresoft.no, as well as how to delete cookies.

 

16 year or younger

We are committed to protecting the privacy of children aged 16 or younger. If you are 16 years or younger, please contact your parents / guardians beforehand before giving us personal information.

As explained initially, we can change these rules from time to time. Current laws and privacy practices change over time. Therefore, keep up to date with our privacy policies to ensure you are satisfied with any changes that have been made. By using our site, you agree to these rules.

Any questions can be sent to adm@vegasmb.no or send us mail to our post address. Alternatively, call us.


Last updated:
July 2018.